Inaccessibility in 2019. 👎

March 01, 2019

So this is the post I spoke about in my last post about Kolkata - Inaccessibility in 2019.
As I said before, we went to meet my long time friend Sita from the US who had come down to Kolkata only to meet us! She was staying in a hotel near to the airport and had suggested we do the same to save on time travelling from one end of the city to another. I was more than happy to oblige. Only, we did not get the same hotel as it was fully booked. But on reaching the area, we found that the hotel we had booked was exactly opposite theirs! It was great.

(Image courtesy - Google)

So when we reached our hotel, a grand flight of stairs greeted us at first, but wait, there was hope. A little further down the parking was a small ramp to go from the road to the pavement in front of the hotel. And then another longer one to go from the pavement to the hotel. Yay!! But wait, a car was parked right in front of the small ramp to the pavement 😑😑😑
Of course I took a pic! 😬😈

Poor papa had to go even further down and then find a place from where Vin's wheelchair could go up easily. So here the hotel had made all accessible arrangements, but the general public is uneducated where accessibility is concerned.

Vineet's wheelchair was helped up the ramp to the hotel by the guard and another staff, which was very nice , and we checked in. A lift (which was not too big for 3 persons including a wheelchair ) ,took Vineet and papa up to our room on the 4th floor. It was a nice room where there was space to maneuver Vineet's wheelchair.

(Images courtesy Google)

I had called up the "Floatel" restaurant on the banks of the Hoogly river for our dinner with Sita and family,as I had heard that there was a beautiful view of the river Ganges from the deck there.

I called up their reception to ask if they had a ramp or lift for wheelchairs to go upto the deck, to which they replied in affirmative. I also asked friends who had been there, they were not so sure. I asked on Google places, there too I got some saying yes, some no , with regard to wheelchair accessibility. But after the restaurant's confirmation, we decided to go ahead.

Sita and family were already in the restaurant when we reached (late, as always 😅) . And I was not prepared to encounter what I saw. At the very entrance, there was a flight of 2 steps, which papa is used to maneuvering by now, but not once did the man at the counter right across, come forward to help. 😶😒

Anyways, moved ahead a corridor and came upfront to a small wooden ramp which led to nowhere,and then just beside it another wooden plank which finally led to the King of all ramps!!!

Never in my life have I seen a ramp as steep as the one I saw that day!! A voice inside me said, no , you can't allow Vineet's wheelchair to go on that . No. Then I thought about Sita and her family who were already seated down below, and also , a few staff came forward to help. With a very very scared heart, I watched papa bring Vineet down the ramp facing the opposite way, with the help of 3-4 staff. And stairs again at the bottom of the ramp 😬😒😶

After that there was a small lift which took Vineet and papa to another corridor who's doors led to the restaurant. Phew!!
But all the stuff that was boiling inside me vanished as soon as I saw my dear Sita's face at the door!! I was finally hugging my dear friend of more than 10 years from another country !! It was an indescribable feeling.

We settled in and I took some time to relax and realize that just beside the restaurant a door led to a small deck outside. I asked Sita if we could go and sit there but was informed that it was crammed and a few tables were booked as well . Gone were the dreams of sitting on the deck and enjoying the view of the Ganges with my dear friend and her family.......😞😖
Nevertheless, we had an awesome time talking and having the buffet dinner. After which we proceeded back to our hotels and planned to meet for lunch at a nearby mall the next day.

#CityCentreMallKolkata

(Image courtesy - Google)

The next day, after having a great chit chat at the hotel where Sita and fam were put up, we proceeded towards a well known mall -  City Centre Salt Lake, Kolkata, for lunch.
Again. Embarrassment.
There was no ramp from the road to the pavement. 😬

Ok, that's normal to expect I guess..,😒

We had to go to the 2nd floor, so we searched for the lifts. Got them.
Then again - A huge step leading to the lift section. A very narrow door , through which Vineet's and Esha's wheelchairs barely managed to scrape through.

  By now I was seriously thinking of putting in a complaint. Thankfully the lifts were big in size and could accommodate one family with a wheelchair at one go . And there were 2 lifts (only. For such a huge mall)

So we ended up roaming on the ground floor more and finally after a fast food lunch 😜, we sat for some awesome tea. I was having mixed feelings as we were leaving for home from there itself and the Kumars would be leaving the next day. I felt so sad and empty coz it was too short a visit for a good friend like Sita❣️

{As I was about to post this, I just remembered the short and steepest ramp ever at the Hotel where Sita and Fam were put up. It was a ramp just for name's sake. To lure people like Sita who have no idea what a ramp could also look like in some hotels but on their websites they mention it and thus fool a customer, especially if they are from a distant country....whats this???? 😬😖😓   Not Done}

Air India !! Please DO SOMETHING for YOURSELF!

September 01, 2018

Sorry everyone, this is going to be a rant post.

So we had booked #airindia flight tickets to the conference in Delhi as its getting difficult for Vineet to travel long distances in train especially due to #inaccessibility in the AC compartments of #IndianRailways. We have to carry Vin all the way to our berth, and the biggest worry? Will we find a good co-passenger who will not object to Vineet's folding wheelchair peeking out of the lower luggage place?

Will we get at least one co-passenger willing to exchange his lower berth for VINEET, in case we haven't managed to get any ? 

Or will we get some privacy while changing his diapers?
Yes, these are the kind of things we have to worry about when we travel by train 😒

I knew that #KaziNazrulIslamAirport at Andal, West Bengal is a relatively newly built airport and after it's inauguration 2 years back it was working in collaboration with #AirIndia as well as private airlines. However, due to very few passenger input it shut down last year and was re-inaugurated this year with only one Air India flight, that too once in a day, and to and fro only one destination - New Delhi . We couldn't have asked for more, it was a boon for us as well as many others who frequently visited the capital city New Delhi. It is performing very well with these clauses and there is a good crowd everyday as we discovered on our flight day later. I was worried only about one thing - whether they had #BoardingRamps or not. So I asked my friends on Facebook and also called up the Airport help desk. Friends were not so sure and the help desk person assured us that it would be no problem for a person on a wheelchair to board the airplane. So I rested assured and we got ready for our most awaited trip to New Delhi.

On 10th August we reached the Airport early morning as our flight was at 8:20 a.m. I was very impressed with the Airport building and wheelchair friendly paths. They had the #transferwheelchair which we use while the wheelchair which Vineet uses is scanned by X-ray by #armypersonnel . And they also had the #AircraftWheelchair which is used to transfer a person on a wheelchair from the entrance of the aircraft to his/her seat. Its narrow and can easily be used in the narrow aisle of an aircraft. The personal wheelchair of the #personwithdisability is taken away at the entrance and stowed at the back of the aircraft. It is brought back at the time of disembarking in a similar fashion. All this takes time and hence we are always the last to disembark from a flight. However during embarking we are first, so it's a balance 😁

Anyways, so coming back, we were the first to be taken when the flight landed from New Delhi, AND #THEREWASNOBOARDINGRAMP !! As we looked up the long flight of steps leading to the aircraft entrance where the flight steward and stewardess stood with their hands folded in typical Air India style Namaste, we wondered what to do next and so did the airport staff who had escorted Vineet's wheelchair from the building to the airplane. Here are the pics I clicked as temperature of my head soared.

Now the most important part. The attendants offered to lift Vineet up the stairs to the entrance to which he vehemently refused. To those who think it's not a big deal, TRY IT ONCE. Just try sitting on a wheelchair while 3 or 4 people take you up a flight of stairs. You feel you are in the air and if one man stumbles, the entire Entourage will get disbalanced and not only you, but all of them will get severely hurt.
IT  IS  DANGEROUS  NOT  ONLY  FOR  YOU  BUT  FOR  THE  ATTENDANTS  AS  WELL !!

So Vineet opted for his dad to take him up the stairs as he is comfortable in his arms. 

But my question to the #MinistryOfAviationIndia is this -
 What will Vineet do when his dad gets older and is no longer able to carry Vineet up the stairs? He will never be able to have confidence in being carried in his wheelchair by attendants, so will he stop travelling by air from the airports where boarding ramps are not available? It is my understanding that each airlines have their own set of boarding ramps according to the need of the place/airport.So in metropolitan cities they have plenty of boarding ramps all colored with the specific airline colors. Since this is a small airport so Air India cannot afford a Boarding ramp (as it is, it's running in huge losses and I sympathize with them. They have served us well all these years).

So I now turn to the Aviation Ministry with the suggestion that provide at least One Boarding Ramp at those airports where the Airline cannot afford. It is not for the airlines,. It is for people with disabilities like Vineet now, and for us, AND THEM, when we grow old and will need a wheelchair to visit our near and dear ones. Yes, Please Please understand that it's for Yourself as well. For your tomorrow. That time you may not be professionally capable of all that you can do today. So here's requesting those who are reading this to understand and come to our help. We are human beings. Which other species will help us if not you? I fail to understand how Air India is unable to provide a ramp when all other airlines have given up on the steep, massive, dangerously sharp-edged AND expensive stairs!!
Not to promote any airlines here, but this gentleman makes many points in this report -
https://www.forbes.com/sites/johngoglia/2013/06/16/indigo-airlines-eliminates-stairs-for-easy-airside-boarding-why-havent-other-airlines-caught-on/#208224ef2018

Thanks for going through..

Update - I shared this experience of mine upon returning from Delhi after the Conference on Facebook and tagged our Aviation Minister and our local MLA, but no response. Then I wrote an email to the Aviation Ministry, no response. 

I am not doing this for Vineet alone, it's for all who are like Vineet and also for you and me. As I mentioned in my FB post, one day we all are going to be old and some of us may need a wheelchair to visit our family in some other city or country. We may be caught in the same situation as Vineet today.  Think about it.....

Thank you 🙏